Responsible Gaming — Enjoy safely and mindfully
taka 99 believes that gaming is entertainment — not a source of stress or harm. On this page you will find how to set your own limits, recognise signs of a problem, and get help when needed.
Keep gaming a source of enjoyment
taka 99 has one goal — that players can enjoy every moment with full awareness.
Online betting and casino games are, for many people, a weekend pastime or a way to add some excitement while watching a cricket match. But this entertainment stays healthy only when it is controlled and voluntary. taka 99 always wants you to play on your own terms — not under financial pressure, and not chasing losses.
Every player's experience is different. For some, placing a ৳500 bet once a week is normal entertainment; for others it can become too much. That is why taka 99 provides various tools that let you control the pace and amount of your own play. Reading our Terms and Conditions will help you understand how these limits work.
Remember, gambling is never a guaranteed source of income. Every game carries both the chance to win and the chance to lose. Playing beyond your budget, betting with money set aside for other expenses, or trying to recover losses by placing even larger bets — these are dangerous habits. If you ever feel you are losing control over your play, talk to us on our 24/7 live chat.
Set your own limits
Once logged in to taka 99, you can adjust these limits yourself in your account settings.
Deposit Limit
Set a maximum deposit amount per day, week, or month. Once the limit is reached, the system will automatically block new deposits.
Loss Limit
Decide in advance how much you are willing to lose within a set period. When the limit is reached, the game stops automatically.
Session Time Limit
Set how many hours you want to play in one session. When the time is up, the system will notify you and, if needed, end the session.
Awareness Reminder
At set intervals, a message will appear reminding you how long you have been playing and what your current balance is.
Cooling-Off Break
If you want to take a break for a few days, set a cooling-off period of 1 to 30 days. During this time, betting or depositing on the account will not be possible.
Self-Exclusion
If you want to close your account for an extended period, use self-exclusion. Let us know via live chat and the support team will complete the process.
Do not ignore these signs
If any of the following habits appear, it is important to take a break from gaming and seek help.
- You are playing beyond your budget — betting with money meant for rent, food, or other essential expenses.
- You keep placing larger bets to recover losses and cannot stop yourself.
- You are lying to family or friends about your gaming, or playing in secret.
- You are spending too much time playing online and cannot give time to work, studies, or family.
- When you cannot play, you feel restless, irritable, or anxious.
- You are borrowing money or selling assets solely to fund your gaming.
- You no longer enjoy gaming but still cannot stop — this is the clearest sign of all.
Ask yourself some questions
If you answer "yes" to most of these questions, you should seek professional advice.
Honestly assessing yourself can be difficult. Think through the questions below. You can find more information on responsible gaming in our FAQ section.
- In the past month, have you spent more time or money on gaming than you planned?
- After a loss, have you tried to recover it by playing "just a little more"?
- Have you tried to quit or cut back on gaming but been unable to?
- Have family or friends expressed concern about your gaming?
- Have you skipped work or family responsibilities to play online?
- Do you turn to gaming to relieve stress or worry?
Seeking help is a sign of strength
Rather than facing it alone, reach out to someone you know or a professional — that is the wisest step.
taka 99 Live Chat
Reach our support team directly via 24/7 live chat. They can assist in both Bengali and English, and will guide you through setting limits or self-exclusion.
Email Support
Alongside live chat, you can also reach us by email. Send any responsible gaming request — we respond promptly.
Family and Friends
Open up to the people close to you. Family can often be the first source of support — do not dismiss their concerns; talk to them.
Professional Advice
Seeing a mental health specialist or counsellor is never a sign of weakness. If you cannot manage on your own, professional help is the most effective path.
taka 99's commitment
We do not just keep games running — we also work to protect our players.
taka 99 provides services only to those aged 21 and above. Age is verified at registration, and additional verification may be requested in cases of doubt. We take strict measures to protect minors.
Our system regularly monitors player behaviour. If an unusual pattern is detected on any account, our team may reach out directly. This is not to bother you — it is to look out for your interests.
Keeping your personal information secure is our priority. Read our Privacy Policy to learn how we store and use your data. Detailed rules and responsible gaming terms are always available on our site.
Remember — gaming is for entertainment. Celebrate a win, accept a loss. taka 99 always wants you to play with a smile and stop with a smile.
Questions about responsible gaming
Answers to the most frequently asked questions about responsible gaming.