taka 99 Terms and Conditions

These terms and conditions ("Terms") form the legal basis for operating the taka 99 platform and all its services. By using the taka 99 website and app, you are considered to have accepted every section of these Terms automatically.

If any part of these Terms is unclear to you, please contact our support team before using the service. Support is available in Bengali and English via 24/7 live chat and email.

taka 99 reserves the right to change or amend these Terms at any time. Continuing to access the platform after any changes means you have accepted the updated Terms. We recommend reviewing this page regularly.

2.1 Eligibility

To open an account at taka 99, the following conditions must be met:

• You must be at least 21 years of age.
• All information provided at registration must be true, accurate, and complete.
• Each person may open only one account — multiple accounts under the same identity are not allowed.
• Creating an account using another person's name, identity, or information is strictly prohibited.

2.2 Identity Verification (KYC)

taka 99 may request identity verification from an account holder at any time. This may include a copy of a National ID card, passport, or birth registration certificate. Withdrawals may be held until verification is complete.

2.3 Account Security

You are fully responsible for keeping your login details, password, and OTP confidential. Sharing this information with any third party is prohibited. If you suspect unauthorized access to your account, notify the taka 99 support team immediately.

2.4 Account Closure or Suspension

taka 99 reserves the right to temporarily suspend or permanently close any account for the following reasons:

• Violation of any section of these Terms.
• Evidence of fraud, deception, or dishonest conduct.
• Providing incomplete or false information during identity verification.
• A self-exclusion request under the responsible gaming policy.

Financial transactions at taka 99 are handled in a straightforward manner. The table below shows the key details for deposits and withdrawals:

3.1 Deposit Conditions

The payment method used to deposit funds into your account must be registered in your own name. Deposits made through a third party are not accepted and such transactions may be cancelled.

3.2 Withdrawal Conditions

Withdrawal requests are generally processed within 5–30 minutes. However, processing times may vary if identity verification is incomplete or a security review is ongoing. Large withdrawals may require additional verification.

taka 99 offers various bonuses and promotional offers for its users. Each bonus has specific conditions, and failure to follow them may result in the bonus being cancelled.

4.1 Welcome Bonus

taka 99 offers a 100% bonus on the first deposit, up to ৳5,000. The wagering requirement for this bonus is 15 times the bonus amount. For example: depositing ৳1,000 gives a ৳1,000 bonus, making the balance ৳2,000, and you must wager ৳1,000 × 15 = ৳15,000 before withdrawing.

4.2 Weekly Reload Bonus

The weekly taka 99 reload bonus offers up to 50% of your deposit amount up to ৳5,000, with a minimum deposit of ৳300. The wagering requirement is 20 times the bonus. This bonus can be claimed once per week on any deposit.

4.3 General Bonus Terms

• Multiple bonuses cannot be used at the same time unless the promotion terms explicitly state otherwise.
• Bonus funds cannot be withdrawn directly — wagering requirements must be completed first.
• If a withdrawal is requested after receiving a bonus but before completing the wagering requirements, the bonus may be cancelled.
• taka 99 reserves the right to change or withdraw any promotion at any time.
• If multiple members from the same device, IP address, or household are found to be abusing bonuses, all related accounts will be reviewed.

taka 99 offers various types of games including slots, live casino, sportsbook, fishing games, and crash games. Each game has its own rules and is subject to the terms of the relevant game provider.

5.1 Technical Errors

Results generated due to a technical error or malfunction in any game may be considered void. In such situations, taka 99 will attempt to refund the wagered amount, but is not obliged to pay out winnings resulting from the error.

5.2 Unacceptable Conduct

The following conduct is strictly prohibited on the taka 99 platform:

• Using software, bots, or automated methods to play games.
• Any attempt to hack or breach the game or betting system.
• Misconduct towards live game dealers or other players.
• Intentionally exploiting any system error.
• Using the platform for money laundering or any other illegal financial activity.

5.3 VIP Program

The taka 99 VIP program has five levels: Bronze, Silver, Gold, Platinum, and Diamond. Higher levels are reached through regular and active play. Each level includes a weekly cashback benefit — starting from a maximum of 0.2% at Bronze up to a maximum of 1.0% at Diamond. Cashback is calculated on the total net losses for the week.

taka 99 is committed to maintaining a fair and safe environment for all users. We use advanced technology to detect any fraudulent activity.

6.1 Anti-Money Laundering Policy

taka 99 follows a strict policy to prevent money laundering. If a suspicious transaction is identified, the account may be frozen and the relevant authorities may be notified. Additional documents may be requested for large deposits or withdrawals.

6.2 Chargeback Policy

Filing an unjustified chargeback claim after depositing funds into an account is strictly prohibited. If this occurs, the related account will be suspended immediately and legal action may be taken if necessary.

All content published on the taka 99 website and app — including logos, designs, text, graphics, and software — is protected under the intellectual property rights of taka 99 or the relevant game providers.

Users may use the platform for personal and non-commercial purposes. Republishing, distributing, or commercial use of any content without prior permission from taka 99 is prohibited.

Game software and content are operated under licences from the relevant providers, including Pragmatic Play, PG Soft, JILI, Evolution, and Spribe.

taka 99 always strives to ensure the quality and reliability of its services. However, taka 99 will not be liable in the following situations:

• Game interruptions caused by internet disconnection or a user's device issues.
• Delays or failures by third-party payment gateways or banking services.
• Data breaches or security violations caused by third parties.
• Losses arising from a user's own negligence or breach of these Terms.

Game outcomes depend entirely on a Random Number Generator (RNG). taka 99 does not guarantee any specific winnings and has no ability to alter game results.

Full details of how your personal information is collected, used, and kept secure can be found in our Privacy Policy. The Privacy Policy forms an inseparable part of the service alongside these Terms.

taka 99 uses SSL encryption and other security measures to protect user data and financial transactions. Your information is not sold to third parties.

Your registered email address will be used for account-related communications. It is therefore important to provide a correct and active email address at registration.

taka 99 believes that gaming is a form of entertainment and should never be used as a solution to financial problems. We are committed to protecting our users.

The Responsible Gaming Guide contains information on setting deposit limits, self-exclusion, and professional support. If you feel that gaming is having a negative effect on your life or someone you know, use these tools immediately or contact our support team.

Please remember, all services at taka 99 are for adults aged 21 and above only.

If a dispute arises between taka 99 and a user, we will first attempt to resolve it through discussion. Please describe the issue in writing to our support team — you can contact us in Bengali or English via 24/7 live chat or email.

After a complaint is submitted, taka 99 will investigate and respond within a reasonable time. The relevant transaction or account may be placed under temporary review while the investigation is ongoing.

For general questions, please check our FAQ section — answers to many common topics can be found there.

12.1 Right to Make Changes

taka 99 reserves the right to change, amend, or partially cancel these Terms at any time. For significant changes, a notice will be sent to your registered email or posted on the platform.

12.2 Severability

If any section of these Terms is found to be unenforceable for any reason, the remaining sections will continue to be fully effective.

12.3 Entire Agreement

These Terms, the Privacy Policy, and any applicable promotional terms together form the complete agreement between taka 99 and the user. No verbal or written commitments outside of these documents are binding.